Close Battery Test and Inspection in Stafford, VA
Testimonials
“ Excellent customer service from Frederick and an outstanding service from Ken on the mechanical side. First time at this location, def coming back! ”
“ We had an amazing experience at Pohanka Nissan with Maya. She was so knowledgeable about the vehicle we were looking at, she was friendly and gave my husband and I space to talk before making our decision. She helped us through the whole experience, and connected to us parent to parent. Thank you Maya for all your help! ”
“ Maya was wonderful to work with. She helped guide us through buying a car for our teenager. She was easy to talk to and walked us through all of our options helping us get the best deal we could get. ”
“ First I'd like to say Thank you to the team at Pohanka Nissan of Stafford. Maya was awesome! She was patient and attentive with us, and listened to our needs. Another important individual that contributed to making this purchase was the General Sales Manager, Aaron Mchansen. They both teamed up to provide us the best experience we could have when buying a new vehicle. ”
“ They were very polite, friendly and professional. I was pleased with my sales representative he was very knowledgeable and very helpful. ”
“ Discovered and took care of our car’s problem and during their routine car check found out our brakes were hazardously low. Thanks to them our car is safe now. ”
“ ⭐⭐⭐⭐⭐ Stephanie at the front desk at Pohanka Nissan of Stafford was absolutely wonderful. I came in for a diagnostic because my brakes were making noise, and she was genuinely concerned and took the time to give me helpful advice on what I needed done. She was welcoming, kind, and very informative from the moment I arrived. Her great customer service and positive attitude made the entire experience smooth and stress-free. She’s a great first impression for the dealership. Thank you, Stephanie! ”
“ Great experience as usual at Pohanka. They fixed my coolant leak right away and got the heater working again, which was a huge relief right before a bout of frigid weather. Stephanie was especially helpful—friendly, knowledgeable, and kept everything moving smoothly. Really appreciate the fast turnaround and solid service. Would definitely recommend! ”
“ Great experience was Abe to make a deal with a great back in forth experience. Several members were involved in were very helpful. Highly recommended. ”
“ This was probably the best experience I’ve ever had as I have purchased several vehicles before. My salesperson Lindsey Turner was very professional knowledgeable and up front with no hidden agenda. Mitchell Lasowitz the sales manager made my purchase extremely easy based on his knowledge and experience. He provided up front information which made the finance process very easy again one of the best sales managers I’ve ever experienced. The whole process by the team at Pohanka Nissan of Stafford was again one of the best and easiest process I ever experienced when it comes purchasing my vehicle. Thank you all for making my experience the best and easiest process EVER!!! Thank you very much Pohanka Nissan of Stafford Virginia ”
“ Very good sevice ”
“ Pohanka Nissan of Stafford has a responsive team of professionals equipped to meet the needs of our community. Many thanks to Mitchell Lasowitz and most especially Maya Arakon for providing your expertise! ”
“ Excellent customer service and better than most the Toyota dealership on the Garrisonville road in Stafford. ”
“ Service was complete, Would recommend to a Friend ”
“ I was searching for a good car and the best possible deal and explored many places before finally contacting “Pohanka Nissan Stafford”. From the very first phone call, the staff was extremely helpful and professional. I shared all my requirements, and after several conversations, they offered me the best deal. It was worth driving a long distance to visit them. As soon as I walked in, I was warmly welcomed. I met an amazing person, ‘Maya’, who had been assisting me throughout the process. She was incredibly kind, professional, and attentive. She even offered us coffee, and the hospitality was outstanding. The entire paperwork process was smooth and transparent, and when I finally saw the car, it exceeded my expectations. Everything was perfect from start to finish. I drove home with my new car feeling completely satisfied. Special thanks and best regards to that wonderful person, ‘Maya’. for making this experience so pleasant and stress-free. Highly recommend Pohanka Nissan Stafford! ”
“ I met with a tech that was knowledgeable and impressive being a lady. We both experienced being over charged by other repair companies. Which I had done before heading to them. I went to a jiffy lube for an oil change and was led to believe I needed extra repairs. Three days later my car stalled on me. I then took it to Stafford as it was where I brought the car from. I trusted them more then the other guy. They checked my car and didn't charge me anything when all seemed o.k.! ”
“ I don’t normally write reviews on google, or better yet anywhere else; however, here we are… I live in PA but sometimes travel to Virginia to visit my girlfriend’s parents but when we got close I realized something with the oil was off. The car had started leaking its oil and I’m not gonna lie, it was our only car and I started freaking out! We ended up going to pohanka Nissan and was greeted by Stephanie, who had listened to my worries and completely reassured me! Turns out the problem was only an impacted screw that was causing the oil leak! Long story short: Stephanie had us in an out in no time and was a delight to work with. 100% recommend going to see her if you are worried or concerned! ”
“ Professional, knowledgeable and prompt service. I just purchase a used 25 Sentra and the service advisor discussed the service requirements of the car, the do’s and don’t’s of the model especially the tranny. ”
“ The Sales Rep Jacob at Nissan Pohanka Is such doing a great sales rep. Details in all our questions, clearly communications and kind. Highly recommend this sales rep. Good job Jacob! ”
“ I have had the pleasure of taking my car to be serviced a few times and every time the experience has been great. When I went in my anxiety was high w/ the unknown of how much the service would cost. Freddy and Riley put me at ease w/ their calm, customer focused demeanors + ensured I understood what needed to be done and why. I will certainly be back when the need presents itself. ”
“ This is a really nice dealership. My experience with Maya was nothing short of incredible. She was very helpful, made the process quick, and reasonable. Pohanka Nissan i am impressed and love my new car! They made sure I left satisfied and happy. ”
“ I've only ever had great experiences with Pohanka service centers (both now and when I had my Honda serviced in Fxburg). The advisors are friendly and great at communicating. I love how a lot of their business is accessible through text and email communications. At this location specifically their techs give you a quick summary in video format regarding status of inspection items and what services are recommended (based on time or otherwise). The write up is super convenient, as you get a list of all recommendations and the prices quoted for each service and you can choose to decline services without pressure. You'll know exactly what you'll be paying and not a cent more before you head in to pay to claim your vehicle. This here is THE standard for me. 100% recommend this place. ”
“ Fredy and the service team are great! They take good care of their customers. ”
“ I was in and out in 20 minutes for my oil change! Excellent customer service! ”
“ Absolutely SUPERB service! We called into the Pohanka Nissan Service Center on a Friday and easily scheduled our appointment for Saturday morning. We arrived and were promptly greeted by Frederic, our new favorite Service Manager. Frederic collected our info and the vehicle details then went to work. He stayed in contact with us about the status of parts and necessary services. That same day, we had an electronic and video copy of everything we needed AND the ability to approve or decline any services. It was awesome!! Frederic had our vehicle assessed on Saturday, parts in hand on Monday and we were on the road early Tuesday, with a fresh wash and shine! Thank you for everything, Frederic and for executing service as it should always be! Pohanka Nissan is the only place we’ll take our Nissan! ”
“ Nice dealership. Fast service. ”
“ Lindsey as our sales rep was wonderful - knowledgeable, smart, and cared about us as customers. Mitch from the business side was great - worked with Linsey and us to make his best deal for us. Was a screw up by finance on how we wanted the new car titled- which they failed to fulfill. Other than that, it was a good experience working with the Pohanka team. ”
“ Maya was amazing and so helpful! Made buying my first car so easy and stress free. The rest of the staff was also so kind and happy to help. Definitely recommend this dealership, especially with the help of Maya! ”
“ I went to buy a car. They were very upfront and reasonable. I ended up with a good deal. Overall, good experience. ”
“ Service was quick and they kept me updated every step of the way. ”
“ Had to go to the service department for a factory recall, they were very quick and communicative about the whole process. Very polite customer service and helpful about the health of my car, I would definitely come back and refer people to them. ”
“ Freddy is the best…explains every detail of my service before and after Ethan very thorough in his videos getting my service done quickly and delivering my truck as promised ”
“ Maya is the best. She is very professional and helped us through The Whole process regardless of our situation. She was very patient and fair. ”
“ Thank you Maya Arakon! I had a fantastic experience buying two new car at the Nissan dealership thanks to Maya Arakon! She was professional, extremely helpful, and made the whole process quick and easy. No pressure, just great service. I highly recommend Maya to anyone looking for a car ”
“ Ali and Mitchell are fantastic!!! ”
“ The professionalism here is outstanding! I’m a returning customer and highly recommend this dealership to anyone looking. ”
“ Pohanka Nissan, to my experience as a service consumer, is reliable and comfortable to work with throughout the whole processes including initial contact, purchasing, and ongoing support, thus so far. My recent visit to the dealership for the service support particularly proves this customer-orientated dealership practice! This visit is the first time after purchasing the vehicle from Pohanka Nissan when I felt that the vehicle had some non-critical issues but apparently requiring workshop's professional services. The service advisor listened to my concerns, and the mechanic quickly narrowed down the root cause and corrected it in a right way. The whole process and the result soothed my mind. I found that the service advisor was very knowledgeable and comfortable to work with as well as the salesman, finance manager, and sales manager at the dealership I encountered with before during the purchase process. The service advisor understanded the issue and concerns I had, and overall, I believe that this customer-oriented practice keeps me closely with Pohanka Nissan as one of their long-term service consumers rather than push-services maximizing one-time opportunity. My experience with Pohanka Nissan, in one word, TWO-thumbs up!! ”
“ All the gentlemen were very pleasant. My actual sales person, Jacob, was totally outstanding. I enjoyed dealing with him and look forward when the weather is better, visiting him to understand more of the items on the dash. ”
“ Had me wait around for an hour to tell me their emissions tester had been down the entire day ”
“ They sold my friend, a jaguar with a bad Cadillac converter, Then gave him a second lemon. Do not do business here save your money ”
“ Great dealer ship with amazing staff! They go beyond just selling and really make you feel at home. Best experience we had! Service side will get your vehicle done and on point. ”