SERVICE DEPARTMENT

Our Location

Pohanka Nissan of Stafford
1 Coachman Cir.
Stafford, VA 22554

Service: 540-654-7045
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Check Engine Light On? : Free Code Scan
Check Engine Light On?

Free Code Scan

Code scan for dealership franchise vehicles only. Expires 2/15/26.

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Multi Car Service Discount : $30.00 Off Labor <br><br>For Any Vehicle in Your Household
Multi Car Service Discount

$30.00 Off Labor

For Any Vehicle in Your Household

Must be registered in same household. Discount applies to labor only. Good within 45 days of first vehicle service. Expires 2/15/26.

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5% Off Service Labor : After 2pm Service Savings
5% Off Service Labor

After 2pm Service Savings

Good for repair orders started after 2pm. Discount applies to labor only. One repair order line only. Expires 2/15/26.

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10% to 15% Off Repairs : Older Vehicle Discount on Repair
10% to 15% Off Repairs

Older Vehicle Discount on Repair

15% off 2018 and older models, and 10% off 2019 and 2020 models. Discount against labor only. Good on repair items only. Cannot be combined with any other offer. Maximum savings of $100. Expires 2/15/26.

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Free Vehicle Inspection : Free Virginia State Inspection
Free Vehicle Inspection

Free Virginia State Inspection

Dealership franchise vehicles only. Expires 2/15/26.

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Meet Our Service Staff

Service Manager Nicole Reedy
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Service Manager
Nicole Reedy
Service Advisor Freddy Avelar
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Service Advisor
Freddy Avelar
Inventory Manager Luis  Landero
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Inventory Manager
Luis Landero
Service Technician Donis Torres
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Service Technician
Donis Torres
Service Technician Brady Waugerman
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Service Technician
Brady Waugerman
Events & Social Media Manager Shaindel Arana
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Events & Social Media Manager
Shaindel Arana

Contact Information

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First I'd like to say Thank you to the team at Pohanka Nissan of Stafford. Maya was awesome! She was patient and attentive with us, and listened to our needs. Another important individual that contributed to making this purchase was the General Sales Manager, Aaron Mchansen. They both teamed up to...

- Curtiss Wilhite, GOOGLE

They were very polite, friendly and professional. I was pleased with my sales representative he was very knowledgeable and very helpful.

- Adriane Oliver, GOOGLE

Discovered and took care of our car’s problem and during their routine car check found out our brakes were hazardously low. Thanks to them our car is safe now.

- Karen Zawora, GOOGLE

⭐⭐⭐⭐⭐ Stephanie at the front desk at Pohanka Nissan of Stafford was absolutely wonderful. I came in for a diagnostic because my brakes were making noise, and she was genuinely concerned and took the time to give me helpful advice on what I needed done. She was welcoming, kind, and very...

- Rose Delacruz, GOOGLE

Great experience as usual at Pohanka. They fixed my coolant leak right away and got the heater working again, which was a huge relief right before a bout of frigid weather. Stephanie was especially helpful—friendly, knowledgeable, and kept everything moving smoothly. Really appreciate the fast...

- Nick Webb, GOOGLE

Great experience was Abe to make a deal with a great back in forth experience. Several members were involved in were very helpful. Highly recommended.

- Roger Brown, GOOGLE

This was probably the best experience I’ve ever had as I have purchased several vehicles before. My salesperson Lindsey Turner was very professional knowledgeable and up front with no hidden agenda. Mitchell Lasowitz the sales manager made my purchase extremely easy based on his knowledge and...

- Andre Robin, GOOGLE

Very good sevice

- Bruce, GOOGLE

Pohanka Nissan of Stafford has a responsive team of professionals equipped to meet the needs of our community. Many thanks to Mitchell Lasowitz and most especially Maya Arakon for providing your expertise!

- Carol Clark, GOOGLE

Excellent customer service and better than most the Toyota dealership on the Garrisonville road in Stafford.

- Michael Ekow-Arhin, GOOGLE

Service was complete, Would recommend to a Friend

- Ronald Fetherson, GOOGLE

I was searching for a good car and the best possible deal and explored many places before finally contacting “Pohanka Nissan Stafford”. From the very first phone call, the staff was extremely helpful and professional. I shared all my requirements, and after several conversations, they offered...

- V S Swetha Sabbineni, GOOGLE

I met with a tech that was knowledgeable and impressive being a lady. We both experienced being over charged by other repair companies. Which I had done before heading to them. I went to a jiffy lube for an oil change and was led to believe I needed extra repairs. Three days later my car stalled on...

- S G, GOOGLE

I don’t normally write reviews on google, or better yet anywhere else; however, here we are… I live in PA but sometimes travel to Virginia to visit my girlfriend’s parents but when we got close I realized something with the oil was off. The car had started leaking its oil and I’m not gonna...

- Danny Washam, GOOGLE

Professional, knowledgeable and prompt service. I just purchase a used 25 Sentra and the service advisor discussed the service requirements of the car, the do’s and don’t’s of the model especially the tranny.

- Crew of G6, GOOGLE

The Sales Rep Jacob at Nissan Pohanka Is such doing a great sales rep. Details in all our questions, clearly communications and kind. Highly recommend this sales rep. Good job Jacob!

- Yolanda Longcop, GOOGLE

I have had the pleasure of taking my car to be serviced a few times and every time the experience has been great. When I went in my anxiety was high w/ the unknown of how much the service would cost. Freddy and Riley put me at ease w/ their calm, customer focused demeanors + ensured I understood...

- Zakiya C-Clark, GOOGLE

This is a really nice dealership. My experience with Maya was nothing short of incredible. She was very helpful, made the process quick, and reasonable. Pohanka Nissan i am impressed and love my new car! They made sure I left satisfied and happy.

- Vanessa Butler, GOOGLE

I've only ever had great experiences with Pohanka service centers (both now and when I had my Honda serviced in Fxburg). The advisors are friendly and great at communicating. I love how a lot of their business is accessible through text and email communications. At this location specifically their...

- Mary de Leon, GOOGLE

Fredy and the service team are great! They take good care of their customers.

- Keith Garner, GOOGLE

I was in and out in 20 minutes for my oil change! Excellent customer service!

- Cathy Riddle, GOOGLE

Absolutely SUPERB service! We called into the Pohanka Nissan Service Center on a Friday and easily scheduled our appointment for Saturday morning. We arrived and were promptly greeted by Frederic, our new favorite Service Manager. Frederic collected our info and the vehicle details then went to...

- Sharmeen Howard, GOOGLE

Nice dealership. Fast service.

- Mad Mex, GOOGLE

Lindsey as our sales rep was wonderful - knowledgeable, smart, and cared about us as customers. Mitch from the business side was great - worked with Linsey and us to make his best deal for us. Was a screw up by finance on how we wanted the new car titled- which they failed to fulfill. Other than...

- Joseph Noble, GOOGLE

Maya was amazing and so helpful! Made buying my first car so easy and stress free. The rest of the staff was also so kind and happy to help. Definitely recommend this dealership, especially with the help of Maya!

- Molly Layne, GOOGLE

I went to buy a car. They were very upfront and reasonable. I ended up with a good deal. Overall, good experience.

- Monique McGowan, GOOGLE

Service was quick and they kept me updated every step of the way.

- Sheri, GOOGLE

Had to go to the service department for a factory recall, they were very quick and communicative about the whole process. Very polite customer service and helpful about the health of my car, I would definitely come back and refer people to them.

- Andreaya_ Bambi, GOOGLE

Freddy is the best…explains every detail of my service before and after Ethan very thorough in his videos getting my service done quickly and delivering my truck as promised

- John McCoy, GOOGLE

Maya is the best. She is very professional and helped us through The Whole process regardless of our situation. She was very patient and fair.

- ASCE SAN, GOOGLE

Thank you Maya Arakon! I had a fantastic experience buying two new car at the Nissan dealership thanks to Maya Arakon! She was professional, extremely helpful, and made the whole process quick and easy. No pressure, just great service. I highly recommend Maya to anyone looking for a car

- Angelica Ornelas -Realtor, GOOGLE

Ali and Mitchell are fantastic!!!

- Carly Cline, GOOGLE

The professionalism here is outstanding! I’m a returning customer and highly recommend this dealership to anyone looking.

- Shi M, GOOGLE

Pohanka Nissan, to my experience as a service consumer, is reliable and comfortable to work with throughout the whole processes including initial contact, purchasing, and ongoing support, thus so far. My recent visit to the dealership for the service support particularly proves this...

- James Zheng, GOOGLE

All the gentlemen were very pleasant. My actual sales person, Jacob, was totally outstanding. I enjoyed dealing with him and look forward when the weather is better, visiting him to understand more of the items on the dash.

- Carla Kostoff, GOOGLE

Maya was our sales rep today when we purchased a car. She was great! Super helpful and knowledgeable.

- Teena Hartsoe, GOOGLE

They fixed the issue for less than quoted. Fredy in service was fantastic.

- John Stevens, GOOGLE

7am appointment not friendly at all none of the employees on duty Price fair. Quick work toget done. Maybe i will bring my Chevy in for maintenance

- Robert Hawtin, GOOGLE

Had me wait around for an hour to tell me their emissions tester had been down the entire day

- Zach Fennell, GOOGLE

They sold my friend, a jaguar with a bad Cadillac converter, Then gave him a second lemon. Do not do business here save your money

- Logan, GOOGLE
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